Frequently Asked Questions
How do I enroll in a course?
Open the catalog, select a course, and choose “Add to cart.” Proceed to the cart to complete checkout. We will email access instructions after payment is processed.
Are courses self-paced or live?
Most courses are self-paced with periodic live critique sessions. Live dates are announced in advance and recorded for later viewing.
What materials do I need?
Each syllabus includes a materials list with seasonal alternatives. We recommend reusable mechanics such as chicken wire, kenzans, and armatures.
What is your refund policy?
You can request a refund within 14 days of purchase if you have not completed more than 20% of the course content. See the full policy in our Terms.
Do you offer certificates?
Yes. Complete course assessments to receive a digital certificate from FuturoFlora Institute.
How sustainable are your methods?
We prioritize foam-free mechanics, water management, and reuse of structures. Sustainability checkpoints appear in every brief.
Is there instructor support?
Community Q&A and optional live critique sessions provide feedback. Response times vary but generally within two business days.
Do you teach floristry business skills?
Yes. We cover pricing models, proposals, production schedules, and client communication in Business & Branding courses.
How long do I have access?
Course access lasts for at least 12 months from purchase, including updates released during that period.